Scope
Our website supports the mandates of the Yukon Ombudsman (Ombudsman), the Information and Privacy Commissioner (IPC), and the Public Interest Disclosure Commissioner (PIDC). The website is an informational resource for individuals and public institutions in matters relating to administrative fairness (Ombudsman), access and privacy of personal information and personal health information (IPC) and investigating wrongdoing disclosures or complaints of reprisal (PIDC).
This policy refers to how we may collect, use and disclose information we receive from your use of our website and provides you the opportunity to opt-out of some collection that occurs from the use of our website.
Collection
Our office collects information of your use of our website for the purpose of fulling our mandates under the Ombudsman Act, Access to Information and Protection of Privacy Act, Health Information Protection and Management Act, and the Public Interest Disclosure and Wrongdoing Act and may include some personal information.
The web server collects a small amount of information from visitors to operate the website. Search information is collected to assist with future inquiries. In the event of an unauthorized attempt to access or alter our site, we can identifythe user through our collection of IP addresses.
When you send us electronic mail using the email addresses listed on our website, we collect your email address and your message so that we may reply to you. We recommend that sensitive personal information not be sent unencrypted over the internet or by e-mail. Contact our office for instructions on how to submit information electronically in a safe and secure manner using our Secure File Transfer service.
Web Analytics
Our website uses Matomo, a third-party analytic service to help improve our service delivery. The information we collect on this website is owned by us, stored on a secure web server will not be shared.
The following is a list of information that we collect to help improve our website. You can choose to opt out of providing this data collection.
- The date and time of the site visit
- The urls of the site visited and the referral site
- The web browser identity
- The display resolution and the make and model of the device and it’s operating system
- The language and the country of the user
- The pages accessed on our site and links you clicked on
- The date and time you visited the site
- If you use our advanced search tool, the search terms you used
- The referring site (if any) through which you arrived at this site
- Your operating system (e.g. Windows XP, Mac OS X)
- The type of web browser you use (e.g. Internet Explore, Mozilla Firefox)
Cookies
A cookie is a small file containing certain pieces of information that a website creates when you visit the site. It can track how and when you use a site, which site you visited immediately before, and it can store that information about you. Cookies cannot be used to run programs or deliver viruses to your computer. There are two types of cookies, session cookies and persistent cookies. Once a user leaves our webpages, the information that was obtained by sessional cookies will not be retained.
Use
We only use the personal information collected from the website for the same purpose that it was collected. We will not use your personal information for another purpose without your consent.
Links to External Sites
Our website contains links to other sites and social media channels. When clicking on a link, we encourage you to examine the site's privacy policy and make your own decision regarding the information provided and your use of their site.
How to contact us
If you have questions about this privacy policy, you can contact the Deputy Ombudsman/Commissioners at 250-667-8468 or toll free via at 1-800-661-0408 Ext. 8468 (toll free). You can also email us at info [at] yukonombudsman.ca (info[at]yukonombudsman[dot]ca) or write to us at:
Yukon Ombudsman, Information and Privacy Commissioner, and Public Interest Disclosure Commissioner
3162 Third Avenue
Whitehorse, Yukon Y1A 1G3