Our investigations are confidential, but the Commissioner may issue a public report if the matter is formally investigated and of public interest.

Formal investigations are relatively infrequent, and most complaints are resolved using our informal complaint resolution process. While we do not issue reports on complaints resolved informally, examples of this work can be read in Your Stories and in our annual reports. The following reports resulted from formal investigations.

Sectional Index - search our reports and find how our office has interpreted specific sections of the Access to Information and Protection of Privacy Act and the Health Information Privacy and Management Act. 

Date Name Public body/Health custodian Type
Refusing access to nearly 3,000 pages of records
ATP16-031AR
The issue for the continuation of the Inquiry is as follows: Do subsections 25 (1), together with 25 (2) or 25 (4), apply to the information separated or obliterated from the Additional Records?
 Department of Environment inquiry (ATIPPA 2012)
Highly-sensitive personal information used or disclosed during grievance process
ATP16-015AR
A Department employee made a complaint alleging the Department disclosed his personal information to his union representative and that this information was also disclosed to and used by an Assistant Deputy Minister (ADM) who was involved in the process.
 Department of Education inquiry (ATIPPA 2012)
Annual Report / Rapport annuel
 annual report/rapport annuel
Yukon visitors survey results - Summer 2012, Winter 2012/2013
ATP16-004AR
The Applicant made a request to access survey records gathered from visitors to the Yukon in the summer of 2012 and the winter of 2012/2013. The records contained information from over 4000 visitors, had over 700 columns, and more than two million fields of data.
 Department of Tourism and Culture inquiry (ATIPPA 2012)
Access to a video recorded in the Whitehorse Correctional Centre
ATP15-055AR
The Applicant made a request to be provided with a copy of a video recorded during an incident at the Whitehorse Correctional Centre in which he was involved. The Applicant also asked for all written reports, digital reports and DVR relating to the incident.
 Department of Justice inquiry (ATIPPA 2012)
Access to a third-party's telephone number
ATP15-037AR
The Applicant requested a review of a decision by the Department to sever a third party’s personal telephone number from a record requested under the Access to Information and Protection of Privacy Act.
 Department of Justice inquiry (ATIPPA 2012)
Subverting a formal ATIPP request
ATP15-053Al
The Information and Privacy Commissioner (IPC) investigated two complaints that claimed Whitehorse Correctional Centre (WCC) violated the Access to Information and Protection of Privacy Act (ATIPP Act). The Complainant alleged that WCC violated the ATIPP Act when it used an internal, informal process to manage his request for access to information written on an ATIPP Request form rather than the formal process set out in the ATIPP Act. The records he requested contained his own personal information, third party personal information, and non-personal information. The Complainant also alleged that WCC conducted an inadequate search for the photographs he requested.
 Department of Justice investigation report
Annual Report / Rapport annuel
 annual report/rapport annuel
Did the Whitehorse Correctional Centre disclose personal information without authority?
ATP14-049Al
On September 30, 2014, the Information and Privacy Commissioner (IPC) received a complaint alleging that personal information was disclosed without authorization to a lawyer in the Legal Services Branch of the Public Body (Justice Lawyer) by Whitehorse Correctional Centre (WCC), also within the Public Body, contrary to the Access to Information and Protection of Privacy Act (ATIPP Act).  The Complainant also alleged that WCC disclosed the personal information of another inmate to the Justice Lawyer and the Yukon Human Rights Commission (YHRC) in violation of the ATIPP Act.
 Department of Justice investigation report
Was the personal information of Health and Social Services clients disclosed contrary to the requirements of the ATIPP Act?the ATIPP Act?
ATP14-058Al
A former Yukon Government employee, alleged that records containing the personal information of Health and Social Services (HSS) clients had been disclosed to her by HSS contrary to the requirements of the Access to Information and Protection of Privacy Act (ATIPP Act).
 Department of Health and Social Services investigation report