Our investigations are confidential, but the Commissioner may issue a public report if the matter is formally investigated and of public interest.
Formal investigations are relatively infrequent, and most complaints are resolved using our informal complaint resolution process. While we do not issue reports on complaints resolved informally, examples of this work can be read in Your Stories and in our annual reports. The following reports resulted from formal investigations.
Sectional Index - search our reports and find how our office has interpreted specific sections of the Access to Information and Protection of Privacy Act and the Health Information Privacy and Management Act.
| Date Sort ascending | Name | Public body/Health custodian | Type |
|---|---|---|---|
"Deemed refusal" by departmentHIP18-24l
The Complainant met their obligation to submit an access request in compliance with section 25. The IPC found that the Custodian did not meet its obligation to provide any supporting evidence as a basis for relying on paragraph 26 (2)(a) to extend the initial timeline of 30 days by an additional 60-day period. As such, the extension was invalid and the Custodian was deemed to have refused to provide the Complainant with the requested records at the expiry of the 30-day timeline.
|
Department of Health and Social Services | consideration (HIPMA 2017) | |
Was a complainant's personal health information used, disclosed, stored, and accessed within HIPMA requirements?HIP18-19l
An individual made a complaint to the Information and Privacy Commissioner alleging the Department used, disclosed, stored, and accessed their personal health information contrary to the requirements of the Health Information Privacy and Management Act (HIPMA).
|
Department of Health and Social Services | consideration (HIPMA 2017) | |
Request to the Information and Privacy Commissioner for relief by disregarding seven access requestsATP18-02D
Restricting an individual’s access to information rights should not be taken lightly and should only occur after careful consideration of all the facts. In this case, the IPC found that if the Department is required to process the Seven Requests, it will interfere with its operations because of their repetitious or systematic nature. Given this, and taking the facts into account, the IPC's decision is to authorize the Department to disregard these requests.
|
Redacted | investigation report | |
2017 Annual Report / Rapport annuel |
annual report/rapport annuel | ||
Materials related to communication and meetings between five department employeesATP17-36R
The Applicant requested access to Department records pertaining to email, SMS messages, and/or meeting notes concerning the work performance or behaviour [of the Applicant] between four Department employees between Feb 1, 2017 and Nov 2, 2017.
|
Department of Community Services | inquiry (ATIPPA 2012) | |
Is the personal information of Yukon Government employees stored securely and disclosed to other departments appropriately?ATP16-22l
On November 3, 2016, a Yukon Government (YG) employee complained that personal information collected about YG employees contained in the PeopleSoft Human Resources Management System (HRMS) was being disclosed by the Public Body to other YG public bodies contrary to the requirements of the Access to Information and Protection of Privacy Act and that this information was also not properly secured.
|
Public Service Commission | investigation report | |
Collecting too much personal health information and then storing it securely?HIP16-02l
The Complainant alleged that the Department was collecting more personal health information from his physician for the purposes of remunerating the physician for services rendered than allowed by HIPMA. Included in the complaint was an allegation that the Custodian did not have adequate security measures in place to protect the personal health information it collected.
|
Department of Health and Social Services | consideration (HIPMA 2017) | |
Authority to disclose personal health information to a community health centreHIP17-08l
The Yukon Hospital Corporation disclosed records containing a mother's and her child's personal health information contrary to HIPMA. The disclosure was made to a health centre in a community operated by the Department of Health and Social Services and was for the purpose of providing her and her newborn with at-home, follow-up health care after her discharge from Whitehorse General Hospital. The YHC submitted that it had authority to disclose the personal health information under subsection 58 (a) of HIPMA.
|
Yukon Hospital Corporation | consideration (HIPMA 2017) | |
Refusing access to nearly 3,000 pages of recordsATP16-031AR
The issue for the continuation of the Inquiry is as follows: Do subsections 25 (1), together with 25 (2) or 25 (4), apply to the information separated or obliterated from the Additional Records?
|
Department of Environment | inquiry (ATIPPA 2012) | |
Highly-sensitive personal information used or disclosed during grievance processATP16-015AR
A Department employee made a complaint alleging the Department disclosed his personal information to his union representative and that this information was also disclosed to and used by an Assistant Deputy Minister (ADM) who was involved in the process.
|
Department of Education | inquiry (ATIPPA 2012) |