An application process is not unfair
An individual needed to replace a wheelchair that they had obtained through the Yukon Pharmacare program.
The complainant stated that they had experienced challenges and delays in attempting to obtain a functional wheelchair and alleged unfair treatment by the Authority.
Clear communication is fair
An individual (the complainant) felt that the Drivers Control Board (DCB), a branch of the Authority, unfairly administered policies and decision-making, and lacked
communication.
Unclear hiring process
An individual applied for a position as a wildland firefighter through a third party but was told that they weren’t selected because the authority’s Wildland Fire Management branch rejected their application. When the individual contacted the authority to understand how they were involved in the hiring process, they received little information. They filed a complaint with our office alleging that the authority was unfairly involved in the third party’s hiring process.
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Mitigating a potential conflict of interest
An individual filed a complaint with our office alleging that the Authority had not taken appropriate steps to mitigate an employee’s potential conflict of interest. The complainant was concerned that this employee would be responsible for making decisions about a matter the employee was personally involved in - that the employee may have access to information that was not available to the public, and that they may influence their co-workers in the decision-making process.
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Fairly serving social housing applicants
An individual who was accepted into the Authority’s social housing program filed a complaint with us because they felt that the program eligibility requirements were poorly communicated to them, which may have affected their status on the waitlist.
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