Our investigations are confidential, but the Ombudsman may issue a public report if the matter is formally investigated and of public interest. 

Formal investigations are relatively infrequent, and most complaints are resolved using our informal complaint resolution process. While we do not issue reports on complaints resolved informally, examples of this work can be read in Your Stories and in our annual reports. The following reports resulted from formal investigations.

Date Sort ascending Name Authority Type
Left in the Dark - report 1
OMB-INV-2021-10-077
In October 2021, the Ombudsman received a complaint that a delay by the Department of Education in informing the parents of students at Hidden Valley Elementary School about allegations of sexualized abuse of a student by a staff member was unfair because they had no critical opportunity to talk to their children and provide or seek any necessary supports in a timely manner. The complainant also believed that the delay resulted in other alleged child victims not receiving the supports they needed in a timely manner.
Department of Education investigation report
Court Decision 20-A0108 re the Yukon Ombudsman
This court decision was rendered in regard to an investigation involving the Government of Yukon, the Department of Health and Social Services, specifically the Family and Children's Services Branch (FCS). In the course of the investigation, issues arose regarding the Ombudsman's power to compel full disclosure of information and documents from FCS. The Ombudsman petitioned the Court and sought three declarations related to its jurisdiction to investigate matters under the Ombudsman Act. The Government of Yukon, the Department of Health and Social Services and FCS opposed the petition.
Department of Health and Social Services court decision
Lot enlargement application investigation
OMB-INV-2019-12-001
previously OMB19-47I
The Ombudsman's office found unfairness in the Department of Energy Mines and Resources’ lot enlargement policy after investigating a complaint from a Yukoner. The Ombudsman made four recommendations, which were accepted by the authority.
Department of Energy, Mines and Resources investigation report
2021 Annual Report / Rapport annuel
annual report/rapport annuel
Court decision 21-A0065 - Human Rights Commission jurisdiction decision
On April 11, 2022, the Justice opined that the Human Rights Commission is under the jurisdiction of the Ombudsman.
court decision
2020 Annual Report / Rapport annuel
annual report/rapport annuel
2019 Annual Report / Rapport annuel
annual report/rapport annuel
2018 Annual Report / Rapport annuel
annual report/rapport annuel
2017 Annual Report / Rapport annuel
annual report/rapport annuel
2016 Annual Report / Rapport annuel
annual report/rapport annuel